The TTSC Privacy Policy applies to information collected about you by the Thoroughbred Trainers Service Centre Limited (TTSC) (ACN 112 056 032). The TTSC is committed to ensuring your privacy is protected. The Privacy Policy explains TTSC’s practices in relation to information you provide as the Offeror and/or Selller or Authorised Representative as well as any other information the TTSC collects about you. The TTSC manages your personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) ("the Privacy Act") and this Privacy Policy. Further information on privacy can be found on the website for the Office of the Australian Information Commissioner at www.oaic.gov.au.
The TTSC collects your personal information directly from you. For example, the TTSC collects information from you when you engage its services. The types of information we collect about you usually include your name, date of birth, contact details, mobile phone number, GST status and bank account details. With your consent, we also collect a certified copies of documents you provide us in order to verify your identity adding up to 100 points. For example your Australian driver licence and information relevant to your fitness to be involved in Horse Racing, including information on your experience, employment and educational histories.
The TTSC collects information from you when you fill out an application form on its website (www.ttsc.com.au), speak to us over the telephone, or when you send an e-mail or a facsimile. The TTSC may collect information about you that is publicly available, including any social media or professional websites, company information registers and racing publications. The TTSC may also collect information about you from third parties, including the Principal Racing Authorities ("PRA") in each state and territory and any referees you nominate in an application form.
The TTSC only collects sensitive information, such as information about your criminal record, with your consent. The TTSC may use or disclose the information it collects about you for several purposes, including: to contact you;
The TTSC may also disclose your personal information to government enforcement agencies, appeal bodies, race clubs, the Australian Stud Book, wagering service providers or other authorities as required, but only for one or more of the purposes described above or if the TTSC believes disclosure is reasonably necessary for law enforcement either by or on behalf of an enforcement body or the disclosure is authorised or required by law.
In providing you with a horse racing syndication service through the TTSC, the TTSC may disclose personal information, including the documents you provide us in order to verify your identity, such as your driver's licence or passport to AUSTRAC for compliance purposes. The TTSC may also disclose your personal information to ASIC but only with your consent or where disclosure is authorised or required by law.
The TTSC may disclose certain information, including your name and contact details and information about thoroughbreds owned by you ("Racing Information"), as well as information relevant to your fitness to be involved in racing, to Principal Racing Authorities (PRA) in order to:
The TTSC does not generally disclose any personal information to overseas recipients (although the TTSC website can be accessed from countries outside Australia).
As of November 1st, 2011 it became mandatory for all businesses with obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) to be enrolled on AUSTRAC’s Reporting Entities Roll. This obligation applies to all businesses that provide a ‘designated service’ under section 6 of the AML/CTF Act.
To do so, the TTSC has adopted a special AML/CTF program. Under this program, the TTSC follows a set of customer identification and verification procedures to confirm the identity of new customers and thus be confident that the customer we are dealing with is the person they claim to be. In implementing the AML/CTF program, the TTSC will comply at all times with this Privacy Policy plus its obligations under the Privacy Act.
The TTSC uses its best endeavours to ensure that the information it holds about you is accurate, complete and up to date. You have a right to seek access to and correction of your personal information held by the TTSC. If you would like to know what information the TTSC holds about you or would like the TTSC to correct the information it holds about you, you can send your request to the TTSC by email or in writing.
Email: privacy@ttsc.com.au or via mail:
Mail:
Thoroughbred Trainers Service Centre
Privacy Officer
Level 11/51 Druitt Street
Sydney NSW 2000
Please allow 14-days for your request to be processed.
If you have concerns about how the TTSC has managed your personal information or believe that the TTSC has breached the Privacy Act, please contact us by email or in writing at the address listed above.
The TTSC will respond to you in writing about your complaint within a reasonable time. If you are not satisfied with our response, you have a right to apply to the Office of the Australian Information Commissioner to have your complaint heard and determined.
The TTSC takes all reasonable steps to keep secure any information that is held about you. The TTSC collects and holds information about you in hard-copy and electronic form.
Hard-copy documents are kept in secure archive facilities at the TTSC office. Electronic records are linked to other information held about you in the TTSC's secure electronic database.
The TTSC provides links to Racing Australia's and Authorised Representatives external websites. These externally linked websites are not under the control of the TTSC, and as such the TTSC is not responsible for the privacy practices or content of companies linked to the TTSC website. Before disclosing your personal information on any other website, we advise you to examine the privacy policies of those websites.
The TTSC may update its Privacy Policy by publishing an updated version of the policy on its website.
The Conflict of Interest Policy applies to the services provided by the Offeror and/or the Promoter.
The TTSC Conflict of Interest Policy applies to the services provided by the TTSC.
As a business we have relationships and receive income from various parties. We will use our best endeavours to ensure the quality of our service is not compromised by any conflict of interest and that our actions are transparent at all times.
We will disclose to our clients any conflicts that may be perceived to impact any general advice that we offer.
All TTSC employees are employed on the basis they do not have or enter into any business interests, direct or indirect, which conflict or might reasonably be expected to conflict with the business of the TTSC.
Should any conflict situation that exists or arises it should be communicated in writing to the Operations Chief Executive Officer of Racing Australia Limited.
